Star Business Solutions

 Corporate Profile 

If you have not dealt with us before, there are probably several important questions on your mind that you want answered:

• Who is Star?
• What does Star actually do?
• Can Star help us?
• Can Star back up its promises with action?
• Why should we engage Star in lieu of another provider?

All of these are great questions and go to the heart of our value proposition.

Who Are We? 

Star are experts in Business Management and Accounting Software Solutions. We exclusively deal with small and mid market organisations be they Privately held or Not For Profits. We believe that we can offer the best locally developed integrated business management software solutions in the market with Financials, Distribution, Job Costing, Manufacturing, Supply Chain Management, CRM, HR/Payroll, eCommerce, Workflow and Business Process Management to name just a few.

Not only are we a reseller of software solutions we are also Value Added Developers which means that we have in-house programmers and developers who are able to customise and improve the software to meet individual business and organisational needs.

Who is Star?

What does Star actually do?

Consultation, Start to Finish

When you approach Star with your software system need, we can assist you through the entire process including scoping and determining your specific software and functionality needs;

1. We can sell you the software;
2. We can customise the software using our programmers, designing it for your specific needs;
3. Our staff will train your staff on the product(s) and how to get the best out of your new system;
4. We will implement the new system working with your staff;
5. Ongoing support services, on-site, by help desk, or through remote dial in can be provided at the level of your need; and -
6. Regular system reviews and optimisation can be conducted to your need schedule.

We do not just look to sell the software and leave you to your own devices, we offer an ongoing business relationship to work with you to improve and optimise your business as far as possible though improved software system utilisation.

Can Star help you?

If your are a small to medium sized business or not for profit organisation then the simple answer is YES.

Our goals are very simple. We aim to maximise the “Investment Return” you gain from the investment you make in your new business information system, and in so doing, form a tight and prosperous business relationship. Star was established with a view to provide professionalism and expertise equal to that of the best in the industry, whilst remaining within the typical mid-market business budget. This philosophy continues to motivate and drive us to excel.

Make us your technology Partner.

Tech Savvy

Implementation Experience

Success

Star has been involved with hundreds of local and international implementations across a broad cross section of industry segments including private and (small) public companies, semi government instrumentalities and not-for-profit organisations.

We approach all implementations in a methodical manner breaking down each project into its constituent parts from the initial system analysis through review and design, customisation [if required], implementation, training and ongoing support. This process sets the parameters for the new system and lays the frame work for a professional and efficient solution to meet our client’s business software requirements.

Can Star back up its promises with action?

Who better to speak about our expertise and integrity than our clients? Visit the industries page and read some of the Customer Success Stories.

We are passionate about what we do and work with true integrity. We believe this shows in everything we do as  Star aims to build long term relationships with our clients. We are not merely out to make a quick sale and then move onto the next new sale. This approach means that we must care about the outcome for the client and not just the short term benefit to us. As a result of all this the last Greentree client survey revealed that in excess of 95% of respondents were satisfied with the support provided by Star, a result above the average of all Greentree Business Partners.

 
Proven Results

Why should we engage Star in lieu of another provider?

Award Winning

Star’s goal is to provide services and solutions that constitute clear and measurable value which will validate your choice to partner with us.

Star Business Solutions is a financially robust, experienced and award-winning implementation and support organisation. We have extensive experience working with Business Management and Accounting Software products in a support and development capacity and have acquired an intimate knowledge of their capabilities.

Star has a proven record of success in delivering implementations.

Clients can be assured that a pragmatic approach is taken to implement solutions, and that users are able to derive the utmost benefit from their new system.

Star Business Solutions aims to maximise the returns our clients gain from the investment they make in business information technology, and in so doing, form a tight and prosperous business relationship. We are not in business to make a quick sale then walk away.  

Our Staff

The quality of Star's human resources is the driving force behind the company's success and is mission critical to the organisation. Our philosophy is that to create a true IT solution, you must have experienced the problem. In keeping, we have a team consisting of:

• Chartered, Industry-based and Certified Practising Accountants;
• Programmers proficient in a wide array of languages;
• Project Managers and Professional Trainers; and
• Former end users from business.

We are not a one man band working out of a home office. Star is an established and well-resourced company with the organisational capacity to professionally deliver a thorough and focussed implementation project for a broad range of organisations. Star has developed an implementation framework that has been the underlying contributor to the company's revered reputation as an industry-leading system implementer.

Star also has an experienced and accomplished programming and development division. Along with the Star Project suite, our programmers have also developed a number of extension applications for both the Greentree and Epicor Enterprise suites.

Dedicated

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